1. Shipping

• All artworks are shipped from Malaysia. Worldwide shipping is available.

• Orders are processed within 3–7 business days. Delivery times vary by destination, with international orders typically arriving within 7–21 business days.

• All shipments include a tracking number.

• Please note: Delivery times are estimates and may vary due to factors beyond our control, such as customs processing or courier delays. Once shipped, we will assist in tracking your package and contacting the courier if needed.

2. Delivery

• Customers who reside in Sabah (Kota Kinabalu and selected areas) are eligible for free delivery.

3. Customs & Import Taxes

• Buyers are responsible for any customs duties, import taxes, or VAT imposed by their country.

4. Payment Method

• Payments can be made by credit/debit card via Stripe or PayPal for both Malaysia and international orders, with manual bank transfer available for Malaysia only.

• Applicable shipping fees will be included in the final payment amount.

5. Packaging & Damage Policy

• All artworks are carefully packaged and securely protected to ensure safe delivery.

• If your artwork arrives damaged, please contact us within 3 days of delivery with photo evidence of the damage and packaging.

• We will assist in resolving the issue accordingly.

6. Return & Refund

• All sales are final unless the artwork arrives damaged or incorrect.

7. Contact

• For any questions or purchase enquiries, please get in touch via the contact page.